Frequently Asked Questions

Bridal FAQs:

Do I need to make an appointment to try on wedding gowns?

Yes, in order to provide the best experience we do require that you set up an appointment. We do our best to accommodate walk-in customers whenever possible however, our appointments will take priority. Saturday's we cannot accommodate walk-ins.

Who should I bring to my appointment?

We recommend bringing 2-3 of your closest family/friends as this will help keep the focus on the bride and allow for comfortable seating for your party. Please note that because the sample gowns do not always fit our customers properly when trying them on, we are unable to allow men in the fitting room area.  We have a comfortable seating area in the front of our store for those special men in your life that you bring along. 

What sample sizes does your store carry?

We carry a wide variety of sizes ranging from 10-22. Most gowns are orderable in sizes 0-30.

How long is my appointment?

For a first visit bridal appointment we set up an 80 minute appointment. If you are a return bride we would set up an appointment for 50 minutes.

How far in advance should I order my gown?

For a stress free order, we suggest ordering your gown 10-12 months before your wedding date.  Most wedding gowns take approximately 6-8 months to order.  In most cases, each wedding gown is treated as a special order, meaning that production will not begin on your gown until the order is placed. You will also want to allow for alterations to be done once your gown is received.

Is there an advantage to ordering early?

Yes! If you wait to order the gown you love you run the risk of that dress being discontinued. In this industry, our designers discontinue styles at least twice a year. Most of these discontinuations happen with little to no warning which could result in you not getting the dress of your dreams. In addition, we believe the wedding gown to be one of the most important parts of a wedding therefore, ordering your gown early will give you peace of mind and assist you in finalizing the remaining details of your wedding.

What if my wedding is less than 6 months away, can I still get a dress?

Absolutely! Any of the wedding gowns we carry in store are able to be purchased off the floor. In some cases, our designers offer rush shipping options.

What is the price range of your wedding gowns?

Our bridal gowns range in price from $800-$3,200 with the majority of our gowns falling between $1,200-$1,600.

When I “Say Yes to the Dress” do I have to pay for it in full?

No. We require a 70% down payment at the time your gown is ordered with the remaining balance due upon arrival of your gown in our store.

When should I expect to receive my wedding gown?

After your wedding gown order has been placed it takes approximately 6-8 months to arrive in store (gowns with custom changes such as hollow to hem measurements may take additional time). Upon receiving your order we will inspect the gown and contact you via E-mail as soon as possible. At this time you should schedule an appointment to try on your dress, pay off the balance and make any necessary arrangements for alterations with your seamstress of choice.

Alterations FAQs:

How do alterations work?

Most bridal wear is constructed so that it will fit a wide range of body shapes and sizes. Do not be alarmed if your dress appears large in your first fitting, this is absolutely normal. Alterations are usually necessary and result in an additional charge.

Are alterations available at your store and included in the price of the gowns?

We do not offer on-site alterations and thus the cost of alterations are not included in the price of the gown.

What do alterations cost?

Since we do not have alterations on site you are free to choose your own seamstress. Alteration costs will vary based on the extent of alterations needed.

Bridesmaids FAQs:

Will I need an appointment to look at bridesmaid dresses?

Yes, in order to provide the best experience we do require that you set up an appointment. We do our best to accommodate walk-in customers whenever possible however, our appointments will take priority. Saturday's we cannot accommodate walk-ins.

When should I order my bridesmaid gowns?

We recommend ordering your bridesmaid dresses at least 6 months prior to your wedding date. This will account for both the ordering time of 3-5 months as well as time for alterations. In the event that you need something sooner than regular delivery most of our designers have rush shipping options available.

My bridesmaids don't live nearby, what should I do?

Don’t worry, we’ve got you covered! Simply have your bridesmaid get measured professionally where it is most convenient for them. After they have their measurements they can order their gown directly through our website using the bridesmaid measurement form. In the event they have questions we are only a phone call away!

What is the price/size range of your bridesmaid dresses?

We carry a variety of designers with sizes ranging from 6-20 on the floor with prices ranging from $115-250.